SupportMgr Class Reference

#include <SupportMgr.h>

Public Member Functions
template<typename T >
T *	GetTicket (uint32 ticketId)
ComplaintTicketList	GetComplaintsByPlayerGuid (ObjectGuid playerGuid) const
void	Initialize ()
bool	GetSupportSystemStatus () const
bool	GetTicketSystemStatus () const
bool	GetBugSystemStatus () const
bool	GetComplaintSystemStatus () const
bool	GetSuggestionSystemStatus () const
uint64	GetLastChange () const
template<typename T >
uint32	GetOpenTicketCount () const
void	SetSupportSystemStatus (bool status)
void	SetTicketSystemStatus (bool status)
void	SetBugSystemStatus (bool status)
void	SetComplaintSystemStatus (bool status)
void	SetSuggestionSystemStatus (bool status)
void	LoadBugTickets ()
void	LoadComplaintTickets ()
void	LoadSuggestionTickets ()
void	AddTicket (BugTicket *ticket)
void	AddTicket (ComplaintTicket *ticket)
void	AddTicket (SuggestionTicket *ticket)
template<typename T >
void	RemoveTicket (uint32 ticketId)
template<typename T >
void	CloseTicket (uint32 ticketId, ObjectGuid closedBy)
template<typename T >
void	ResetTickets ()
template<typename T >
void	ShowList (ChatHandler &handler) const
template<typename T >
void	ShowList (ChatHandler &handler, bool onlineOnly) const
template<typename T >
void	ShowClosedList (ChatHandler &handler) const
void	UpdateLastChange ()
uint32	GenerateBugId ()
uint32	GenerateComplaintId ()
uint32	GenerateSuggestionId ()
template<>
TC_GAME_API BugTicket *	GetTicket (uint32 bugId)
template<>
TC_GAME_API ComplaintTicket *	GetTicket (uint32 complaintId)
template<>
TC_GAME_API SuggestionTicket *	GetTicket (uint32 suggestionId)
template<>
TC_GAME_API uint32	GetOpenTicketCount () const
template<>
TC_GAME_API uint32	GetOpenTicketCount () const
template<>
TC_GAME_API uint32	GetOpenTicketCount () const
template<>
TC_GAME_API void	RemoveTicket (uint32 ticketId)
template<>
TC_GAME_API void	RemoveTicket (uint32 ticketId)
template<>
TC_GAME_API void	RemoveTicket (uint32 ticketId)
template<>
TC_GAME_API void	CloseTicket (uint32 ticketId, ObjectGuid closedBy)
template<>
TC_GAME_API void	CloseTicket (uint32 ticketId, ObjectGuid closedBy)
template<>
TC_GAME_API void	CloseTicket (uint32 ticketId, ObjectGuid closedBy)
template<>
TC_GAME_API void	ResetTickets ()
template<>
TC_GAME_API void	ResetTickets ()
template<>
TC_GAME_API void	ResetTickets ()
template<>
TC_GAME_API void	ShowList (ChatHandler &handler) const
template<>
TC_GAME_API void	ShowList (ChatHandler &handler) const
template<>
TC_GAME_API void	ShowList (ChatHandler &handler) const
template<>
TC_GAME_API void	ShowClosedList (ChatHandler &handler) const
template<>
TC_GAME_API void	ShowClosedList (ChatHandler &handler) const
template<>
TC_GAME_API void	ShowClosedList (ChatHandler &handler) const

Static Public Member Functions
static SupportMgr *	instance ()

Private Member Functions
	SupportMgr ()
	~SupportMgr ()

Private Attributes
bool	_supportSystemStatus
bool	_ticketSystemStatus
bool	_bugSystemStatus
bool	_complaintSystemStatus
bool	_suggestionSystemStatus
BugTicketList	_bugTicketList
ComplaintTicketList	_complaintTicketList
SuggestionTicketList	_suggestionTicketList
uint32	_lastBugId
uint32	_lastComplaintId
uint32	_lastSuggestionId
uint64	_lastChange
uint32	_openBugTicketCount
uint32	_openComplaintTicketCount
uint32	_openSuggestionTicketCount

Detailed Description

Definition at line 229 of file SupportMgr.h.

Constructor & Destructor Documentation

SupportMgr()

SupportMgr::SupportMgr ( )

private

Definition at line 397 of file SupportMgr.cpp.

~SupportMgr()

SupportMgr::~SupportMgr ( )

private

Definition at line 401 of file SupportMgr.cpp.

Member Function Documentation

AddTicket() [1/3]

void SupportMgr::AddTicket

(

BugTicket *

ticket

)

Definition at line 614 of file SupportMgr.cpp.

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AddTicket() [2/3]

void SupportMgr::AddTicket

(

ComplaintTicket *

ticket

)

Definition at line 623 of file SupportMgr.cpp.

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AddTicket() [3/3]

void SupportMgr::AddTicket

(

SuggestionTicket *

ticket

)

Definition at line 632 of file SupportMgr.cpp.

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CloseTicket() [1/4]

template<>

TC_GAME_API void SupportMgr::CloseTicket	(	uint32	ticketId,
		ObjectGuid	closedBy
	)

Definition at line 675 of file SupportMgr.cpp.

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CloseTicket() [2/4]

template<>

TC_GAME_API void SupportMgr::CloseTicket	(	uint32	ticketId,
		ObjectGuid	closedBy
	)

Definition at line 687 of file SupportMgr.cpp.

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CloseTicket() [3/4]

template<>

TC_GAME_API void SupportMgr::CloseTicket	(	uint32	ticketId,
		ObjectGuid	closedBy
	)

Definition at line 699 of file SupportMgr.cpp.

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CloseTicket() [4/4]

template<typename T >

void SupportMgr::CloseTicket	(	uint32	ticketId,
		ObjectGuid	closedBy
	)

GenerateBugId()

uint32 SupportMgr::GenerateBugId ( )

inline

Definition at line 288 of file SupportMgr.h.

GenerateComplaintId()

uint32 SupportMgr::GenerateComplaintId ( )

inline

Definition at line 289 of file SupportMgr.h.

GenerateSuggestionId()

uint32 SupportMgr::GenerateSuggestionId ( )

inline

Definition at line 290 of file SupportMgr.h.

GetBugSystemStatus()

bool SupportMgr::GetBugSystemStatus ( ) const

inline

Definition at line 247 of file SupportMgr.h.

GetComplaintsByPlayerGuid()

ComplaintTicketList SupportMgr::GetComplaintsByPlayerGuid

(

ObjectGuid

playerGuid

)

const

Definition at line 451 of file SupportMgr.cpp.

GetComplaintSystemStatus()

bool SupportMgr::GetComplaintSystemStatus ( ) const

inline

Definition at line 248 of file SupportMgr.h.

GetLastChange()

uint64 SupportMgr::GetLastChange ( ) const

inline

Definition at line 250 of file SupportMgr.h.

GetOpenTicketCount() [1/4]

template<>

TC_GAME_API uint32 SupportMgr::GetOpenTicketCount

(

)

const

Definition at line 471 of file SupportMgr.cpp.

GetOpenTicketCount() [2/4]

template<>

TC_GAME_API uint32 SupportMgr::GetOpenTicketCount

(

)

const

Definition at line 474 of file SupportMgr.cpp.

GetOpenTicketCount() [3/4]

template<>

TC_GAME_API uint32 SupportMgr::GetOpenTicketCount

(

)

const

Definition at line 477 of file SupportMgr.cpp.

GetOpenTicketCount() [4/4]

template<typename T >

uint32 SupportMgr::GetOpenTicketCount

(

)

const

GetSuggestionSystemStatus()

bool SupportMgr::GetSuggestionSystemStatus ( ) const

inline

Definition at line 249 of file SupportMgr.h.

GetSupportSystemStatus()

bool SupportMgr::GetSupportSystemStatus ( ) const

inline

Definition at line 245 of file SupportMgr.h.

GetTicket() [1/4]

template<>

TC_GAME_API BugTicket * SupportMgr::GetTicket

(

uint32

bugId

)

Definition at line 420 of file SupportMgr.cpp.

GetTicket() [2/4]

template<>

TC_GAME_API ComplaintTicket * SupportMgr::GetTicket

(

uint32

complaintId

)

Definition at line 431 of file SupportMgr.cpp.

GetTicket() [3/4]

template<>

TC_GAME_API SuggestionTicket * SupportMgr::GetTicket

(

uint32

suggestionId

)

Definition at line 441 of file SupportMgr.cpp.

GetTicket() [4/4]

template<typename T >

T * SupportMgr::GetTicket

(

uint32

ticketId

)

GetTicketSystemStatus()

bool SupportMgr::GetTicketSystemStatus ( ) const

inline

Definition at line 246 of file SupportMgr.h.

Initialize()

void SupportMgr::Initialize

(

)

Definition at line 461 of file SupportMgr.cpp.

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instance()

SupportMgr * SupportMgr::instance ( )

static

Definition at line 413 of file SupportMgr.cpp.

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LoadBugTickets()

void SupportMgr::LoadBugTickets

(

)

Definition at line 479 of file SupportMgr.cpp.

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LoadComplaintTickets()

void SupportMgr::LoadComplaintTickets

(

)

Definition at line 519 of file SupportMgr.cpp.

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LoadSuggestionTickets()

void SupportMgr::LoadSuggestionTickets

(

)

Definition at line 574 of file SupportMgr.cpp.

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RemoveTicket() [1/4]

template<>

TC_GAME_API void SupportMgr::RemoveTicket

(

uint32

ticketId

)

Definition at line 642 of file SupportMgr.cpp.

RemoveTicket() [2/4]

template<>

TC_GAME_API void SupportMgr::RemoveTicket

(

uint32

ticketId

)

Definition at line 653 of file SupportMgr.cpp.

RemoveTicket() [3/4]

template<>

TC_GAME_API void SupportMgr::RemoveTicket

(

uint32

ticketId

)

Definition at line 664 of file SupportMgr.cpp.

RemoveTicket() [4/4]

template<typename T >

void SupportMgr::RemoveTicket

(

uint32

ticketId

)

ResetTickets() [1/4]

template<>

TC_GAME_API void SupportMgr::ResetTickets

(

)

Definition at line 711 of file SupportMgr.cpp.

ResetTickets() [2/4]

template<>

TC_GAME_API void SupportMgr::ResetTickets

(

)

Definition at line 724 of file SupportMgr.cpp.

ResetTickets() [3/4]

template<>

TC_GAME_API void SupportMgr::ResetTickets

(

)

Definition at line 739 of file SupportMgr.cpp.

ResetTickets() [4/4]

template<typename T >

void SupportMgr::ResetTickets

(

)

SetBugSystemStatus()

void SupportMgr::SetBugSystemStatus ( bool  status )

inline

Definition at line 256 of file SupportMgr.h.

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SetComplaintSystemStatus()

void SupportMgr::SetComplaintSystemStatus ( bool  status )

inline

Definition at line 257 of file SupportMgr.h.

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SetSuggestionSystemStatus()

void SupportMgr::SetSuggestionSystemStatus ( bool  status )

inline

Definition at line 258 of file SupportMgr.h.

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SetSupportSystemStatus()

void SupportMgr::SetSupportSystemStatus ( bool  status )

inline

Definition at line 254 of file SupportMgr.h.

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SetTicketSystemStatus()

void SupportMgr::SetTicketSystemStatus ( bool  status )

inline

Definition at line 255 of file SupportMgr.h.

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ShowClosedList() [1/4]

template<>

TC_GAME_API void SupportMgr::ShowClosedList

(

ChatHandler &

handler

)

const

Definition at line 779 of file SupportMgr.cpp.

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ShowClosedList() [2/4]

template<>

TC_GAME_API void SupportMgr::ShowClosedList

(

ChatHandler &

handler

)

const

Definition at line 788 of file SupportMgr.cpp.

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ShowClosedList() [3/4]

template<>

TC_GAME_API void SupportMgr::ShowClosedList

(

ChatHandler &

handler

)

const

Definition at line 797 of file SupportMgr.cpp.

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ShowClosedList() [4/4]

template<typename T >

void SupportMgr::ShowClosedList

(

ChatHandler &

handler

)

const

ShowList() [1/5]

template<>

TC_GAME_API void SupportMgr::ShowList

(

ChatHandler &

handler

)

const

Definition at line 752 of file SupportMgr.cpp.

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ShowList() [2/5]

template<>

TC_GAME_API void SupportMgr::ShowList

(

ChatHandler &

handler

)

const

Definition at line 761 of file SupportMgr.cpp.

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ShowList() [3/5]

template<>

TC_GAME_API void SupportMgr::ShowList

(

ChatHandler &

handler

)

const

Definition at line 770 of file SupportMgr.cpp.

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ShowList() [4/5]

template<typename T >

void SupportMgr::ShowList

(

ChatHandler &

handler

)

const

ShowList() [5/5]

template<typename T >

void SupportMgr::ShowList	(	ChatHandler &	handler,
		bool	onlineOnly
	)		const

UpdateLastChange()

void SupportMgr::UpdateLastChange

(

)

Definition at line 805 of file SupportMgr.cpp.

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Member Data Documentation

_bugSystemStatus

bool SupportMgr::_bugSystemStatus

private

Definition at line 295 of file SupportMgr.h.

_bugTicketList

BugTicketList SupportMgr::_bugTicketList

private

Definition at line 298 of file SupportMgr.h.

_complaintSystemStatus

bool SupportMgr::_complaintSystemStatus

private

Definition at line 296 of file SupportMgr.h.

_complaintTicketList

ComplaintTicketList SupportMgr::_complaintTicketList

private

Definition at line 299 of file SupportMgr.h.

_lastBugId

uint32 SupportMgr::_lastBugId

private

Definition at line 301 of file SupportMgr.h.

_lastChange

uint64 SupportMgr::_lastChange

private

Definition at line 304 of file SupportMgr.h.

_lastComplaintId

uint32 SupportMgr::_lastComplaintId

private

Definition at line 302 of file SupportMgr.h.

_lastSuggestionId

uint32 SupportMgr::_lastSuggestionId

private

Definition at line 303 of file SupportMgr.h.

_openBugTicketCount

uint32 SupportMgr::_openBugTicketCount

private

Definition at line 305 of file SupportMgr.h.

_openComplaintTicketCount

uint32 SupportMgr::_openComplaintTicketCount

private

Definition at line 306 of file SupportMgr.h.

_openSuggestionTicketCount

uint32 SupportMgr::_openSuggestionTicketCount

private

Definition at line 307 of file SupportMgr.h.

_suggestionSystemStatus

bool SupportMgr::_suggestionSystemStatus

private

Definition at line 297 of file SupportMgr.h.

_suggestionTicketList

SuggestionTicketList SupportMgr::_suggestionTicketList

private

Definition at line 300 of file SupportMgr.h.

_supportSystemStatus

bool SupportMgr::_supportSystemStatus

private

Definition at line 293 of file SupportMgr.h.

_ticketSystemStatus

bool SupportMgr::_ticketSystemStatus

private

Definition at line 294 of file SupportMgr.h.

---

The documentation for this class was generated from the following files:

• server/game/Support/SupportMgr.h
• server/game/Support/SupportMgr.cpp