TrinityCore
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Public Member Functions | Protected Attributes | List of all members
Ticket Class Referenceabstract

#include <SupportMgr.h>

+ Inheritance diagram for Ticket:

Public Member Functions

 Ticket ()
 
 Ticket (Player *player)
 
 Ticket (Ticket const &)=delete
 
 Ticket (Ticket &&)=delete
 
Ticket & operator= (Ticket const &)=delete
 
Ticket & operator= (Ticket &&)=delete
 
virtual ~Ticket ()
 
bool IsClosed () const
 
bool IsFromPlayer (ObjectGuid guid) const
 
bool IsAssigned () const
 
bool IsAssignedTo (ObjectGuid guid) const
 
bool IsAssignedNotTo (ObjectGuid guid) const
 
uint32 GetId () const
 
ObjectGuid GetPlayerGuid () const
 
Player * GetPlayer () const
 
std::string GetPlayerName () const
 
Player * GetAssignedPlayer () const
 
ObjectGuid GetAssignedToGUID () const
 
std::string GetAssignedToName () const
 
std::string const & GetComment () const
 
virtual void SetAssignedTo (ObjectGuid guid, bool=false)
 
virtual void SetUnassigned ()
 
void SetClosedBy (ObjectGuid value)
 
void SetComment (std::string const &comment)
 
void SetPosition (uint32 mapId, Position const &pos)
 
void SetFacing (float facing)
 
virtual void LoadFromDB (Field *fields)=0
 
virtual void SaveToDB () const =0
 
virtual void DeleteFromDB ()=0
 
void TeleportTo (Player *player) const
 
virtual std::string FormatViewMessageString (ChatHandler &handler, bool detailed=false) const =0
 
virtual std::string FormatViewMessageString (ChatHandler &handler, const char *szClosedName, const char *szAssignedToName, const char *szUnassignedName, const char *szDeletedName) const
 

Protected Attributes

uint32 _id
 
ObjectGuid _playerGuid
 
uint16 _mapId
 
Position _pos
 
uint64 _createTime
 
ObjectGuid _closedBy
 
ObjectGuid _assignedTo
 
std::string _comment
 

Detailed Description

Definition at line 97 of file SupportMgr.h.

Constructor & Destructor Documentation

◆ Ticket() [1/4]

Ticket::Ticket ( )

Definition at line 33 of file SupportMgr.cpp.

◆ Ticket() [2/4]

Ticket::Ticket ( Player *  player)

Definition at line 35 of file SupportMgr.cpp.

References _playerGuid, and BaseEntity::GetGUID().

◆ Ticket() [3/4]

Ticket::Ticket ( Ticket const &  )
delete

◆ Ticket() [4/4]

Ticket::Ticket ( Ticket &&  )
delete

◆ ~Ticket()

Ticket::~Ticket ( )
virtual

Definition at line 40 of file SupportMgr.cpp.

Member Function Documentation

◆ DeleteFromDB()

virtual void Ticket::DeleteFromDB ( )
pure virtual

Implemented in BugTicket, ComplaintTicket, and SuggestionTicket.

◆ FormatViewMessageString() [1/2]

virtual std::string Ticket::FormatViewMessageString ( ChatHandler &  handler,
bool  detailed = false 
) const
pure virtual

Implemented in BugTicket, ComplaintTicket, SuggestionTicket, BugTicket, ComplaintTicket, and SuggestionTicket.

◆ FormatViewMessageString() [2/2]

std::string Ticket::FormatViewMessageString ( ChatHandler &  handler,
const char *  szClosedName,
const char *  szAssignedToName,
const char *  szUnassignedName,
const char *  szDeletedName 
) const
virtual

Reimplemented in BugTicket, ComplaintTicket, and SuggestionTicket.

Definition at line 75 of file SupportMgr.cpp.

References _id, GetPlayerName(), LANG_COMMAND_TICKETCLOSED, LANG_COMMAND_TICKETDELETED, LANG_COMMAND_TICKETLISTASSIGNEDTO, LANG_COMMAND_TICKETLISTGUID, LANG_COMMAND_TICKETLISTNAME, LANG_COMMAND_TICKETLISTUNASSIGNED, and ChatHandler::PGetParseString().

◆ GetAssignedPlayer()

Player * Ticket::GetAssignedPlayer ( ) const

Definition at line 56 of file SupportMgr.cpp.

References _assignedTo, and ObjectAccessor::FindConnectedPlayer().

◆ GetAssignedToGUID()

ObjectGuid Ticket::GetAssignedToGUID ( ) const
inline

Definition at line 119 of file SupportMgr.h.

◆ GetAssignedToName()

std::string Ticket::GetAssignedToName ( ) const

Definition at line 61 of file SupportMgr.cpp.

References _assignedTo, ObjectGuid::IsEmpty(), and sCharacterCache.

Referenced by BugTicket::FormatViewMessageString(), ComplaintTicket::FormatViewMessageString(), and SuggestionTicket::FormatViewMessageString().

◆ GetComment()

std::string const & Ticket::GetComment ( ) const
inline

Definition at line 121 of file SupportMgr.h.

◆ GetId()

uint32 Ticket::GetId ( ) const
inline

Definition at line 114 of file SupportMgr.h.

Referenced by SupportMgr::AddTicket(), SupportMgr::AddTicket(), SupportMgr::AddTicket(), SupportMgr::LoadBugTickets(), SupportMgr::LoadComplaintTickets(), and SupportMgr::LoadSuggestionTickets().

◆ GetPlayer()

Player * Ticket::GetPlayer ( ) const

Definition at line 42 of file SupportMgr.cpp.

References _playerGuid, and ObjectAccessor::FindConnectedPlayer().

◆ GetPlayerGuid()

ObjectGuid Ticket::GetPlayerGuid ( ) const
inline

Definition at line 115 of file SupportMgr.h.

◆ GetPlayerName()

std::string Ticket::GetPlayerName ( ) const

Definition at line 47 of file SupportMgr.cpp.

References _playerGuid, ObjectGuid::IsEmpty(), and sCharacterCache.

Referenced by BugTicket::FormatViewMessageString(), ComplaintTicket::FormatViewMessageString(), SuggestionTicket::FormatViewMessageString(), and FormatViewMessageString().

◆ IsAssigned()

bool Ticket::IsAssigned ( ) const
inline

Definition at line 110 of file SupportMgr.h.

◆ IsAssignedNotTo()

bool Ticket::IsAssignedNotTo ( ObjectGuid  guid) const
inline

Definition at line 112 of file SupportMgr.h.

◆ IsAssignedTo()

bool Ticket::IsAssignedTo ( ObjectGuid  guid) const
inline

Definition at line 111 of file SupportMgr.h.

◆ IsClosed()

bool Ticket::IsClosed ( ) const
inline

Definition at line 108 of file SupportMgr.h.

Referenced by SupportMgr::AddTicket(), SupportMgr::AddTicket(), SupportMgr::AddTicket(), SupportMgr::LoadBugTickets(), SupportMgr::LoadComplaintTickets(), and SupportMgr::LoadSuggestionTickets().

◆ IsFromPlayer()

bool Ticket::IsFromPlayer ( ObjectGuid  guid) const
inline

Definition at line 109 of file SupportMgr.h.

◆ LoadFromDB()

virtual void Ticket::LoadFromDB ( Field *  fields)
pure virtual

Implemented in BugTicket, ComplaintTicket, and SuggestionTicket.

◆ operator=() [1/2]

Ticket & Ticket::operator= ( Ticket &&  )
delete

◆ operator=() [2/2]

Ticket & Ticket::operator= ( Ticket const &  )
delete

◆ SaveToDB()

virtual void Ticket::SaveToDB ( ) const
pure virtual

Implemented in BugTicket, ComplaintTicket, and SuggestionTicket.

◆ SetAssignedTo()

virtual void Ticket::SetAssignedTo ( ObjectGuid  guid,
bool  = false 
)
inlinevirtual

Definition at line 123 of file SupportMgr.h.

◆ SetClosedBy()

void Ticket::SetClosedBy ( ObjectGuid  value)
inline

Definition at line 125 of file SupportMgr.h.

◆ SetComment()

void Ticket::SetComment ( std::string const &  comment)
inline

Definition at line 126 of file SupportMgr.h.

◆ SetFacing()

void Ticket::SetFacing ( float  facing)
inline

Definition at line 132 of file SupportMgr.h.

Referenced by WorldSession::HandleSubmitUserFeedback(), and WorldSession::HandleSupportTicketSubmitComplaint().

◆ SetPosition()

void Ticket::SetPosition ( uint32  mapId,
Position const &  pos 
)
inline

Definition at line 127 of file SupportMgr.h.

Referenced by WorldSession::HandleSubmitUserFeedback(), and WorldSession::HandleSupportTicketSubmitComplaint().

◆ SetUnassigned()

virtual void Ticket::SetUnassigned ( )
inlinevirtual

Definition at line 124 of file SupportMgr.h.

◆ TeleportTo()

void Ticket::TeleportTo ( Player *  player) const

Definition at line 70 of file SupportMgr.cpp.

References _mapId, _pos, Position::GetPositionX(), Position::GetPositionY(), Position::GetPositionZ(), and Player::TeleportTo().

Member Data Documentation

◆ _assignedTo

ObjectGuid Ticket::_assignedTo
protected

Definition at line 150 of file SupportMgr.h.

Referenced by BugTicket::FormatViewMessageString(), ComplaintTicket::FormatViewMessageString(), SuggestionTicket::FormatViewMessageString(), GetAssignedPlayer(), GetAssignedToName(), BugTicket::LoadFromDB(), ComplaintTicket::LoadFromDB(), SuggestionTicket::LoadFromDB(), ComplaintTicket::SaveToDB(), and SuggestionTicket::SaveToDB().

◆ _closedBy

ObjectGuid Ticket::_closedBy
protected

Definition at line 149 of file SupportMgr.h.

Referenced by BugTicket::LoadFromDB(), ComplaintTicket::LoadFromDB(), SuggestionTicket::LoadFromDB(), ComplaintTicket::SaveToDB(), and SuggestionTicket::SaveToDB().

◆ _comment

std::string Ticket::_comment
protected

Definition at line 151 of file SupportMgr.h.

Referenced by BugTicket::FormatViewMessageString(), ComplaintTicket::FormatViewMessageString(), SuggestionTicket::FormatViewMessageString(), BugTicket::LoadFromDB(), ComplaintTicket::LoadFromDB(), SuggestionTicket::LoadFromDB(), ComplaintTicket::SaveToDB(), and SuggestionTicket::SaveToDB().

◆ _createTime

uint64 Ticket::_createTime
protected

Definition at line 148 of file SupportMgr.h.

Referenced by BugTicket::FormatViewMessageString(), ComplaintTicket::FormatViewMessageString(), SuggestionTicket::FormatViewMessageString(), BugTicket::LoadFromDB(), ComplaintTicket::LoadFromDB(), SuggestionTicket::LoadFromDB(), BugTicket::SaveToDB(), ComplaintTicket::SaveToDB(), and SuggestionTicket::SaveToDB().

◆ _id

uint32 Ticket::_id
protected

Definition at line 144 of file SupportMgr.h.

Referenced by BugTicket::BugTicket(), ComplaintTicket::ComplaintTicket(), BugTicket::DeleteFromDB(), ComplaintTicket::DeleteFromDB(), SuggestionTicket::DeleteFromDB(), BugTicket::FormatViewMessageString(), ComplaintTicket::FormatViewMessageString(), SuggestionTicket::FormatViewMessageString(), FormatViewMessageString(), BugTicket::LoadFromDB(), ComplaintTicket::LoadFromDB(), SuggestionTicket::LoadFromDB(), BugTicket::SaveToDB(), ComplaintTicket::SaveToDB(), SuggestionTicket::SaveToDB(), and SuggestionTicket::SuggestionTicket().

◆ _mapId

uint16 Ticket::_mapId
protected

Definition at line 146 of file SupportMgr.h.

Referenced by BugTicket::LoadFromDB(), ComplaintTicket::LoadFromDB(), SuggestionTicket::LoadFromDB(), BugTicket::SaveToDB(), ComplaintTicket::SaveToDB(), SuggestionTicket::SaveToDB(), and TeleportTo().

◆ _playerGuid

ObjectGuid Ticket::_playerGuid
protected

Definition at line 145 of file SupportMgr.h.

Referenced by GetPlayer(), GetPlayerName(), BugTicket::LoadFromDB(), ComplaintTicket::LoadFromDB(), SuggestionTicket::LoadFromDB(), BugTicket::SaveToDB(), ComplaintTicket::SaveToDB(), SuggestionTicket::SaveToDB(), and Ticket().

◆ _pos

Position Ticket::_pos
protected

Definition at line 147 of file SupportMgr.h.

Referenced by BugTicket::LoadFromDB(), ComplaintTicket::LoadFromDB(), SuggestionTicket::LoadFromDB(), BugTicket::SaveToDB(), ComplaintTicket::SaveToDB(), SuggestionTicket::SaveToDB(), and TeleportTo().

The documentation for this class was generated from the following files: