SupportMgr.h File Reference

#include "TicketPackets.h"
#include <map>

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Classes
class	Ticket
class	BugTicket
class	ComplaintTicket
class	SuggestionTicket
class	SupportMgr

Macros
#define	sSupportMgr   SupportMgr::instance()

Typedefs
using	ChatLog = WorldPackets::Ticket::SupportTicketChatLog
typedef std::map< uint32, BugTicket * >	BugTicketList
typedef std::map< uint32, ComplaintTicket * >	ComplaintTicketList
typedef std::map< uint32, SuggestionTicket * >	SuggestionTicketList

Enumerations
enum class	ReportType : int32 {   Chat = 0 , InWorld = 1 , ClubFinderPosting = 2 , ClubFinderApplicant = 3 ,   GroupFinderPosting = 4 , GroupFinderApplicant = 5 , ClubMember = 6 , GroupMember = 7 ,   Friend = 8 , Pet = 9 , BattlePet = 10 , Calendar = 11 ,   Mail = 12 , PvP = 13 , PvPScoreboard = 14 , PvPGroupMember = 15 ,   CraftingOrder = 16 , RecentAlly = 17 }
enum class	ReportMajorCategory : int32 { InappropriateCommunication = 0 , GameplaySabotage = 1 , Cheating = 2 , InappropriateName = 3 }
enum class	ReportMinorCategory : int32 {   TextChat = 0x00000001 , Boosting = 0x00000002 , Spam = 0x00000004 , Afk = 0x00000008 ,   IntentionallyFeeding = 0x00000010 , BlockingProgress = 0x00000020 , Hacking = 0x00000040 , Botting = 0x00000080 ,   Advertisement = 0x00000100 , BTag = 0x00000200 , GroupName = 0x00000400 , CharacterName = 0x00000800 ,   GuildName = 0x00001000 , Description = 0x00002000 , Name = 0x00004000 , ChinaHarmfulMinors = 0x00008000 ,   Disruption = 0x00010000 , TerroristAndViolentExtremistContent = 0x00020000 , ChildSexualExploitationAndAbuse = 0x00040000 }
enum	GMTicketSystemStatus { GMTICKET_QUEUE_STATUS_DISABLED = 0 , GMTICKET_QUEUE_STATUS_ENABLED = 1 }
enum	SupportSpamType { SUPPORT_SPAM_TYPE_MAIL = 0 , SUPPORT_SPAM_TYPE_CHAT = 1 , SUPPORT_SPAM_TYPE_CALENDAR = 2 }

Macro Definition Documentation

sSupportMgr

#define sSupportMgr   SupportMgr::instance()

Definition at line 327 of file SupportMgr.h.

Typedef Documentation

BugTicketList

typedef std::map<uint32, BugTicket*> BugTicketList

Definition at line 237 of file SupportMgr.h.

ChatLog

using ChatLog = WorldPackets::Ticket::SupportTicketChatLog

Definition at line 95 of file SupportMgr.h.

ComplaintTicketList

typedef std::map<uint32, ComplaintTicket*> ComplaintTicketList

Definition at line 238 of file SupportMgr.h.

SuggestionTicketList

typedef std::map<uint32, SuggestionTicket*> SuggestionTicketList

Definition at line 239 of file SupportMgr.h.

Enumeration Type Documentation

GMTicketSystemStatus

enum GMTicketSystemStatus

Enumerator
GMTICKET_QUEUE_STATUS_DISABLED
GMTICKET_QUEUE_STATUS_ENABLED

Definition at line 82 of file SupportMgr.h.

ReportMajorCategory

enum class ReportMajorCategory : int32

strong

Enumerator
InappropriateCommunication
GameplaySabotage
Cheating
InappropriateName

Definition at line 50 of file SupportMgr.h.

ReportMinorCategory

enum class ReportMinorCategory : int32

strong

Enumerator
TextChat
Boosting
Spam
Afk
IntentionallyFeeding
BlockingProgress
Hacking
Botting
Advertisement
BTag
GroupName
CharacterName
GuildName
Description
Name
ChinaHarmfulMinors
Disruption
TerroristAndViolentExtremistContent
ChildSexualExploitationAndAbuse

Definition at line 58 of file SupportMgr.h.

ReportType

enum class ReportType : int32

strong

Enumerator
Chat
InWorld
ClubFinderPosting
ClubFinderApplicant
GroupFinderPosting
GroupFinderApplicant
ClubMember
GroupMember
Friend
Pet
BattlePet
Calendar
Mail
PvP
PvPScoreboard
PvPGroupMember
CraftingOrder
RecentAlly

Definition at line 28 of file SupportMgr.h.

SupportSpamType

enum SupportSpamType

Enumerator
SUPPORT_SPAM_TYPE_MAIL
SUPPORT_SPAM_TYPE_CHAT
SUPPORT_SPAM_TYPE_CALENDAR

Definition at line 88 of file SupportMgr.h.